What is MyCR email Powered by Google?
Do I have to use a MyCR email account?
What is my student email address?
How do I login to my MyCR email account?
How do I change my email password?
What options do I have for accessing email?
Can I forward MyCR email account to another email provider?
How long do I get to keep this e-mail address?
What about Alumni?
Can Faculty/Staff members use this service?
Can I use other Google Applications such as Calendar and Chat?
How much total disk space does a student have in Gmail?
Can I use other e-mail programs, or clients, to access my MyCR Mail account?
What if I already have a personal GMail account?
How does Google handle Spam?
How do I share documents?
How do I share documents with my personal GMail account?
How do I view attachments?
Which browsers can I use to access my MyCR Mail account?
What are the policies that apply to my MyCR Mail account?
Can I opt out of MyCR Mail powered by Google?
Is Gmail Accessible (508 compliant)?
Does Gmail meet FERPA guidelines?
How do I get HELP that is not answered in these FAQs?
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What is MyCR Email Powered by Google?
MyCR email is College of the Redwood's implementation of Google Apps for Education. MyCR email provides more than 7+ gigabytes of storage and contains features such as integrated chat and spam protection. For more information, see Google’s Gmail information page.
Do I have to use a MyCR email account?
YES!!!. This email address is your official email address through which College of the Redwood's sends email communications and is recorded in the college's electronic directories and student records. Students are expected to check their email on a frequent and consistent basis to stay current with college-related communications. If an individual wishes to have email forwarded from their MyCR account to another email address (e.g., @hotmail.com, @aol.com, or a personal @gmail address), the individual may do so, but at his or her own risk. The college is not responsible for the handling of e-mail by outside vendors. Having email forwarded does not change your responsibility for reading and responding to official communications sent to your MyCR e-mail account.
In today's digital world it is important for students to have access to the best tools to communicate with each other and staff at College of the Redwoods (CR). College of the Redwoods determined that partnering with Google will provide students with a fast, feature-rich, cost-effective email solution.
What is my email address?
Your email address is: username@mycr.redwoods.edu: (where username is your Webadvisor account username).
How do I log into MyCR email?
You can go directly to the login screen at http://www.google.com/a/mycr.redwoods.edu/
You will login with your Webadvisor UserID and the password is your six digit birthdate. CR recommends that you change your password.
How do I change the MyCR email password?
Here's how to change your password:
- Sign in to Gmail.
- Click Settings at the top of any Gmail page, and open the Accounts tab.
- Click Google Account settings.
- In the new window, click Change password under the Personal information option.
- Enter your current password and your new password.
Make sure you create a unique password to help keep someone from breaking in to your account. You might consider having your Webadvisor password and your MyCR email password the same to make it easier to remember.
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What options do I have for accessing email?
The primary option is webmail - http://www.google.com/a/mycr.redwoods.edu/
It's packed with exciting features and integrated with other Google services. In your online email account, you can chat with your contacts, create filters to organize your inbox before new mail arrives, schedule calendar events, map addresses in your messages, and track postal packages.
Alternative access options include:
POP
Configuring instructions are very similar to Gmail. In your mail client, anytime you're asked for an email address, enter your full email address (bob@example.com).
The incoming server is still pop.gmail.com and outgoing server is smtp.gmail.com. For more client-specific instructions, such as Outlook Express, visit http://google.com/support/a/users/bin/answer.py?answer=12103.
Mobile
Connect to the web. Enter http://mail.google.com/a/example.com, and select OK. Bookmark the location for later.
If you have a BlackBerry, you can download the mail application. Navigate to http://m.google.com/a. It has most of the webmail features - search and conversation view. With automatic syncing, actions taken on your Blackberry are reflected in your email account.
This is separate from the Gmail for mobile application. A red M icon will appear for Gmail and a blue M icon will appear for our Google Apps email.
Can I still forward my MyCR email account to another provider?
Yes. If you want to change or update your forwarding to another provider, you must do so in your Google account settings. Please see Google Support Site for more information.
How long do I get to keep this e-mail address?
One of the great things about our partnership with Google is that you will get to keep this account for life as long as you graduate from the College.
What about Alumni?
We are happy to provide Google email for Alumni. Please send an email to ?? requesting an account be set up for you. Be sure to include your CR graduation date so we can verify your alumni status.
Can I use other Google Applications such as Calendar and Chat?
Yes. Students are encouraged to take advantage of all the collaboration tools offered in conjunction with Gmail. You will have access to Google Calendar, Docs, Chat, Google Talk, and Sites to build your own webpages. For help with Google Apps, contact Google directly by clicking on the Help link at the top right hand corner of the Google App that you are using.
How much total disk space does a student have in Gmail?
The storage capacity for your new MyCR email account is continually increasing. The current storage capacity per account is 7+ GB!
Can I use other e-mail programs, or clients, to access my MyCR email account?
Yes. You can access your email account using POP, IMAP, and mobile e-mail programs. See the Google tutorials for email and step-by-step instructions.
What if I already have a personal Gmail account?
Your MyCR email account is separate from your personal Gmail account. The MyCR account provides an ad-free environment and is your official College of the Redwoods email address. It is the MyCR email address that is used for all college communication to you.
How does Google handle spam?
Your new Gmail account will be protected from spam by Google’s anti-spam software. To read more about how Google handles spam see Google.
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Why can't I log into my account through the regular Google Site?
MyCR email is College of the Redwood's installation of the Google Apps for Education software suite, which Google offers to educational institutions and non-profit organizations. Because of account customization and security requirements, users must log in through http://www.google.com/a/mycr.redwoods.edu/ in order to ensure you are a current MyCR student or alumni system.
How do I share documents?
To share a document with another CR student click Share in upper right corner and type in the @mycr.Redwoods.edu of the student you wish to collobarate with in the Invite Collaborators text box.
For more information on sharing documents see Google Support Site.
How do I share documents with my personal Gmail account?
You can share documents with anyone who has a Gmail account including your personal Gmail account. For more information on sharing documents see Google Support Site.
How do I view attachments?
You can view attachments in several ways. For more information see Google Support Site.
Which browsers can I use to access my email account?
For more information of supported web browsers see Google Support Site.
What are the policies that apply to my MyCR email account?
Your MyCR email account is subject to the College of the Redwood's Student Code of Conduct. Your email account will be subject to Google's e-mail quota policy, which is currently more than 7+ gigabytes and constantly growing. Google does not place limits on how long users can keep e-mail. Your MyCR email account is also subject to Google's terms of service and privacy policies.
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Is Gmail Accessible (508 compliant)?
Google is actively working on 508 compliance and cites accessibility of Gmail as a priority. Users with disabilities have the following options to access their e-mail:
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Users can view Gmail with basic HTML. More information on Gmail and basic HTML View.
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Users can view Gmail using free 508 compliant software such as Thunderbird.
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Users can use Gmail with accessible technologies, which are available in the Academic Support Center on each campus.
Does Gmail meet FERPA guidelines?
Google is contractually and legally responsible to protect information. Google will not share email contents or personal information to outside parties.
How do I get HELP that is not answered in these FAQs?
Go to the Google Help Center: www.google.com/support/a/users
Frequently asked questions are updated daily by product experts, tutorial videos of key features, user interface screenshots, active discussion groups, and more.
