Academic Support Center

• DEPARTMENT: Academic Support Center (LRC)
• SUPERVISOR:  Tina Vaughan
• TELEPHONE: 476-4106
• SALARY: $8.00/hour
• NUMBER OF JOB OPENINGS:  VARIES 
• Federal Work Study:  Preferred
• JOB DESCRIPTION: Under the supervision of a department manager or a permanent classified staff member, student test administrators/office assistants will work with faculty, staff, and students to administer and maintain integrity of classroom make-up and accommodative testing in a secure testing environment.  Student test administrators/office assistants also perform a variety of general office support duties in accordance with clearly-defined instructions and established policies, procedures, and methods.

When working as student test administrator, student-workers will follow departmental policies and procedures in administering classroom make-up and accommodative testing in an academic support facility.  They will ensure integrity in the testing process and maintain confidential records of all testing logs throughout the examination process (from the time a faculty member delivers exams to test administration to exam pick-up and delivery).

When working as student clerical assistant, student-workers will support an assigned function, program, or department by performing routine clerical duties and providing standard information related to area of assignment.  The work is focused in areas of scheduling, office machinery operation, information filing and retrieval, records maintenance, word processing and data entry, and other receptionist duties.

Duties include:

• Greeting students, faculty, and the public in-person or on the phone and providing standard information regarding programs, procedures, and activities of department
• Scheduling facilities or appointments according to established guidelines 
• Operating standard office machines, including typewriters, copiers, computers, printers, and faxes as required
• Working effectively and closely with faculty, staff, and students in the testing process to   effectively serve all students and meet the needs of the faculty
• Maintaining student confidentiality in regards to testing issues, accommodations,  grades, and other departmental functions
• Supervising student peers during classroom make-up and accommodative testing
• Operating Microsoft Office applications, including entering information into spreadsheets and databases, and pulling reports
• Typing, word processing, duplicating, and operating computers at a basic to intermediate   level
• Enforcing college and departmental policies and procedures
• Participating in required training sessions and staff meetings
• Establishing and maintaining computer and written records
• Maintaining the integrity of all test files and other records
• Responding sensitively to students, particularly those with special needs
• Assisting with set-up and administration of assessments and distance education testing
• Providing departmental forms and assistance with their completion (as appropriate)
• Acting as a student responsible for opening and closing department
• Assisting students in the use of academic resources, including operation of computer   software programs and informational Internet sites
• Assisting in the training of other student workers
• Other duties as assigned

• EDUCATION OR TRAINING REQUIRED: Please be specific include duties most frequently performed, machines and equipment used, and other responsibilities. (Specify skills, such as typing, business machines, duplication, math, art, drafting, stenography, filing, data processing, etc.)
• Operating Microsoft Office applications, including entering information into spreadsheets and databases, and pulling reports
• Typing, word processing, duplicating, and operating computers at a basic to intermediate level

STUDENT EMPLOYEE JOB DESCRIPTION

• DEPARTMENT:  Academic Support Center
• SUPERVISOR: Tina Vaughan
• TELEPHONE: 476-4106
• SALARY: $8.00/hour (possible upgrade to $8.75/hour semester after training)
• NUMBER OF JOB OPENINGS: VARIES 
• Federal Work Study? ___Yes ___No  (Not necessary, but certainly possible)
• JOB DESCRIPTION: Under the supervision of a teaching or non-teaching faculty member, permanent classified staff member, or classified manager of the district, student tutors will work with college students in classrooms, labs, academic support facilities, study halls, or other suitable school-related environments.

When working as peer tutors, incumbents will emphasize increasing students’ understanding, confidence, and achievement in specific subject matter areas.  They will also encourage students to develop learning strategies, such as time management, organization, study skills, and metacognition, among others. The goals of tutoring include promoting independence in learning, personalizing instruction, and facilitating student insight.  Training will be provided in advising topics, communication techniques, tutoring techniques, diversity and multicultural issues, and learning styles.

Duties include:

• Participating in required training sessions and attending staff meetings
• Meeting regularly with students in approved academic support facility, either individually or in   small groups, to further the goals of the program or department
• Creating a peer atmosphere and helping students to build confidence in their ability to learn
• Connecting regularly with faculty in the tutoring discipline and actively trying to recruit tutees
• Providing personal and small group instruction in a specific subject area. 
• Assisting students with study, learning, and research strategies that contribute to their ability to be successful in the classroom
• Motivating students to set goals for their academic present and professional future
• Guiding students with approaches to homework assignments, learning simulations/projects,   presentations, and research. 
• Reviewing corrected tests and homework results with students in order to understand and apply   problem-solving strategies to similar question types 
• Documenting daily contacts with students and preparing summary reports
• Accessing college and/or community resources to further ASC goals and support student success
• Planning and participating in ASC tours and other special department events or projects
• Analyzing program data
• Assisting with delivery of program training sessions for new staff and providing ongoing support   for them
• Other duties as assigned that support the overall goal of the position

EDUCATION OR TRAINING REQUIRED: (Specify skills, such as typing, business machines, duplication, math, art, drafting, stenography, filing, data processing, etc.)

• Concurrent enrollment in or successful completion of “Guidance 10: Intro to Peer Tutoring”

QUALIFICATIONS REQUIRED:

• Minimum cumulative 3.0 GPA and 3.0 GPA in content-area discipline
• Two positive academic (faculty) references
• Enrolled as a College of the Redwoods student, meeting minimum load requirements
• Enrolled in Guidance 10: Intro to Peer Tutoring and demonstrating successful progress
• Interest in or experience with students who are experiencing academic difficulties
• Good leadership potential
• Good interpersonal communication skills
• Ability and desire to be a positive role model
• Ability to meet with students for scheduled tutoring appointments
• Ability to demonstrate sensitivity in interactions with a diverse student population
• Ability to abide by the practice of confidentiality of student information per the Family Rights to Privacy Act
• Reliable

DAYS,HOURS, AND REQUIRED FOR THIS JOB TITLE

DAYS: HOURS:
Monday 7:45 am-9:00 pm (Hours vary)
Tuesday   7:45 am-9:00 pm  (Hours vary)
Wednesday  7:45 am-9:00 pm  (Hours vary)
Thursday 7:45 am-9:00 pm  (Hours vary)
Friday   7:45 am-4:30 pm  (Hours vary)
Saturday CLOSED
Sunday   CLOSED

Note: Please keep in mind when requesting students that the MAXIMUM number of hours for which each Federal Work Study student is funded will be APPROXIMATELY 15 HOURS PER WEEK.