Getting Help with Blackboard for Faculty

If you are a faculty member, please follow the steps below.

Step 1: Contact the Center for Teaching Excellence

The Center for Teaching Excellence can assist you with all aspects of building your Blackboard course site, as well as with individualized training and technical support. Please drop-in during their open hours, call or email.

http://www.redwoods.edu/cte/blackboard.htm

Location: LI 102 (The former Library building)
Hours: 8-5pm, Monday through Friday
Phone: 476-4514
Email: its@redwoods.edu

Step 2: Contact the ITS Help Desk

If the CTE cannot be reached, please contact the ITS Help Desk by phone at 476-4160 or by using the email form below.

Email the ITS Help Desk

Step 3: Online Help

Blackboard provides a comprehensive Online Faculty Manual that may help answer your question or solve your problem.