Community and Economic Development
BUSINESS TRAINING
Management/Supervisorial Skills
& Communication
Management/Supervisorial Skills
020546
Managing Non-stop Change
8:30am-12:30pm
4/10 TH
Instructor: J. Ruprecht Fee:
$149
Understand
personal and organizational resistance to change and what
you can do about it. Managers will work on
implementing a specific change.
020547 Team
Dynamics & Decision Making
8:30am-12:30pm 5/01 TH
Instructor: J. Ruprecht Fee:
$149
The
fundamentals of team dynamics, how decisions are made, and the
impact of including all team members in the process.
Take advantage of
different problem-solving styles and use a more
effective system that allows
people to focus on the part of the process they do
best.
022075
Basic Customer Service
6:00pm-9:00pm 6/04 W
Instructor:
S. Anderson Fee:
$35
Find out what really drives your business. It's not
the meetings and reports.
The customer comes first, second and third, never last!
Learn how important
it is to project this principle to your employees and
how to get them to realize
how important the customer really is.
022827
Focus: Managing Your Priorities
9:00am-5:00pm 10/03 F
Instructor: J.
Ruprecht Fee: $149
Recommended for both managers and employees. This
professional
development workshop provides practical methods to take
control of the
competing demands on your personal and professional
time. By focusing
on your most important priorities, you will both
increase your productivity
and expand your influence. You will get
more of the right things done in
less time. If you already
use a planner or have a current planning
system, please bring it with you to class.
022229
Coaching: Developing Others
8:30am-12:30pm
10/17 F
Instructor: J. Ruprecht Fee:
$95
This four-hour course will help you discover how to prepare
employees to
take on more responsibility by solving problems, making
decisions and
tackling new challenges.
022078
Time Management
9:00am-12:00pm 10/25 S
Instructor:
S. Anderson Fee:
$35
Once and for all, understand the importance of managing your
time for
the sake of your health. Find out the best method
and how your
employees can help.
.
022230
Successful Performance Reviews
8:30am-12:30pm
11/07 F
Instructor: J. Ruprecht Fee:
$95
Learn to prepare employees for a review which will increase
motivation and
productivity, how to manage expectations during the
session, and how to
create an atmosphere that encourages openness
about concerns and plans
for the future.
022634
Unlawful Sexual Harassment Training for
Managers and Supervisors
1:00pm-3:00pm
11/07 F
Instructor:
V. Riegel Fee:
$45
Are you in compliance with California law?
Participants will learn what is
and is not harassment and how to recognize and respond to it
effectively.
While this short course is designed for supervisors and
managers, every
employee will benefit from this interactive training. This
workshop meets
the requirements of California state law AB 1825.
022231 7 Habits
of Highly Effective People
8:30am-5:30pm 12/12
F
Instructor: J. Ruprecht Fee:
$149
This
workshop fosters greater productivity, increased influence, stronger
team unity and better life balance. Based on the
best-selling business book
of all time. If you use a planner, or have a personal
planning system in place,
please bring it with you to class.
Communication
022015
Spanish for Office Personnel
8:15am-11:15am 9/23-10/07 T
Instructor:
C. Bierbaum-Cota Fee:
$75
Command Spanish is an occupational Spanish program that
teaches just
the phrases one needs in one's job. Command
Spanish incorporates
techniques that teach specific occupational language in a
limited time
period. Instead of focusing on grammar-based materials,
Command
Spanish materials utilize phonetic encoding, a highly effective
system that
focuses on Spanish pronunciation.
022228
The Power of Feedback
8:30am-12:30pm 9/26 F
Instructor: J. Ruprecht Fee:
$95
This three-hour course will help you discover how to prepare
employees
to take on more responsibility by solving problems,
making decisions and
tackling new challenges. This course is
very helpful for anyone (managers
or not) who has to give or take feedback.
022818
Nonviolent Communication (Win-Win)
6:00pm-
8:30pm 10/17 &
10/24 F
9:00am-12:00pm 10/18 &
10/25 S
(this is a Fri & Sat two-weekend class)
Instructor:
T.
Daily Fee:
$38
Would you like to communicate better with someone in your life?
Nonviolent
Communication (NVC) is a learnable process that helps people stay in
connection so that everyone's needs may be met peacefully, even under
trying
circumstances. NVC is for everyone - parents,
teachers, partners,
CEOs and police officers - anyone who is willing to try a new
way of
communicating to get new results. You
will have a
chance to work with
examples from your own life to learn ways to listen
and to express
yourself
in ways the other is likely to hear.
The class is experiential, supportive
and fun.
www.cnvc.org
022014
Spanish for Nurses
12:00pm-3:00pm
10/20-11/3 M
Instructor:
C. Bierbaum-Cota Fee:
$75
Command Spanish is an
occupational Spanish program that teaches just
the phrases one needs in one's job. Command
Spanish incorporates
techniques that teach specific occupational language in a
limited time
period. Instead of focusing on grammar-based materials,
Command
Spanish materials utilize phonetic encoding, a highly effective
system that
focuses on Spanish pronunciation.
022079
Do You Blend Well With Others
8:30am-12:30pm 11/01 S
Instructor:
S. Anderson Fee:
$35
Learn what your behavioral style is, how to recognize other
people's style
and how to stretch your style to communicate effectively.
Find out why
you react strongly to some and not to others.
Contacting
Community & Economic Development
Mail: Community & Economic Development
College of the Redwoods
605 K Street
Eureka, CA 95501
Phone: 707.269.4000
Fax: 707.269.4020
Website: www.redwoods.edu |
