High Tech Center

DSPS Alternate Media Procedures & Policies

Alternate media generally refers to text or other materials produced in a specialized format intended for use by persons with disabilities.  Types of alternate media include, but are not limited to: braille, large print, audio material, certain types of electronic files, and video with closed and open captioning.


1. Eligibility for this service is determined by the Disabled Students Programs & Services Coordinator or by an LD Specialist and is based in part on the professional documentation provided by the student.

2. Alternate media must be requested each semester needed.  For each title requested, the appropriate request form must be filled out and given to the Alternate Media Specialist, located in the High Tech Center in the Learning Resource Center, room 104 on the Eureka Campus.

3. Students requesting materials in alternative formats must own a physical copy of a textbook or other course material before the alternate media will be distributed. Some books might need to be unbound in order to scan them, and would be returned to the student with a different binding.

4. Requests for materials in alternative format will be considered on a case-by-case basis.  Once a request is made, preference will be given to the format specified by the student.  However, the recommendation of DSPS professionals will be used in determining the specific media format for each academic course.

5. Alternative format requests must be submitted as soon as the student learns of their need; late requests will be honored provided that the students making the request understand that the completion of the work may be delayed.

6. Turn-around times for alternative format requests are determined on a case-by-case basis.  Upon review of material to be formatted and converted, the Alternate Media Specialist will notify the student of the projected completion date.  DSPS will make every effort to complete the request in a timely manner.  (See Estimated Turn-Around Times.)

7. Students will be provided with one alternative format copy for each item required for academic use. The student will not copy or reproduce any material provided by DSPS, nor allow anyone else to do so.  Misuse of this material may result in disciplinary action by College of the Redwoods.  (Refer to the Student Code of Conduct.)  Copyrighted material may not be reproduced or distributed in a format other than a specialized format exclusively for use by blind or other persons with disabilities.  Any further reproduction or distribution in a format other than a specialized format is an infringement of Copyright Law.

8. Students failing to pickup completed alt media requests will not be eligible for alt media in the following semester.

9. Student questions regarding alternative format should be addressed directly to the Alternate Media Specialist, Tasha Kahoalii: phone (707) 476-4557, TTY (707) 476-4284, or e-mail   tasha-kahoalii@redwoods.edu


Estimated Turn-Around Times for Alternate Media

The turn-around time once the Request Form for Alternate media is submitted is approximately as follows:

Audio Textbooks from RFB&D – 2 to 6 weeks
Audio Textbooks done in-house – 20 working days
Audio handouts, tests, small booklet – 7 working days

Large Print Textbooks – 10 working days per book depending on size
Large Print handouts, tests, small booklet – 1 working day

Braille Textbooks – 3-12 weeks
Braille handouts, tests, small booklet – 7 working days

E-text Books – 8 weeks

Captioning Requests – 4 weeks

Tactile Graphics – depending on the size of graphics – 10 working days

Recordings for the Blind & Dyslexic


If you feel that you have been denied services or access to a program, or treated unfairly, we encourage you to meet with the appropriate program or department manager. If you are unable to resolve the issue, please contact the Associate Vice President of Student Learning Support Services.

For more information, please call the Alternate Media Specialist:

or e-mail: 



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