Work 220 Excellent Customer Service
Time: 10:00am - 12:00pm
Location: Humboldt County Library - Eureka
1313 - 3rd Street, Eureka
Instructor: Rob Ridenhour
Are you looking to improve your customer service skills to be a better employee or land a job? This course focuses on the key skills and attitudes required for effectively delivering internal and external customer service in the workplace. Students will study how to understand and exceed customer expectations, how to better communicate with customers, and how to deal with unrealistic customer expectations.