Workforce and Community Education Classes

Awareness, De-escalation and Assertiveness Training

Please choose the date that best fits your work environment:

  • Retail Workers: Sat, July 18, 8:30 - 11am (051393)
  • Hospitality Workers: Sat, July 18, 2 - 4:30pm (051394)
  • Grocery Workers: Thurs, July 23, 8:30 - 11am (051395)
  • City/County Frontline Workers: Thurs, July 23, 2 - 4:30pm (051396) FULL - please choose one of the other days available by emailing the completed registration to
  • Child Care Workers: Sat, Aug 1, 8:30 - 11am (051397)

Location: Online – Login information will be provided closer to workshop date.

Tech Requirements: Computer (Better Option) or Phone with high speed internet connection

Fee: Free - Sponsored by CR Foundation

Student Capacity: 25

Instructor: Seth Crosswhite

Do you work with the public? Have you experienced an increased amount of aggressive behavior? If so, this is a great short class that will help you learn techniques for awareness, vigilance, interpersonal communication skills, de-escalation and assertiveness. You will learn skills to immediately put into practice in your workplace.

Once registered you will receive the instructor's email so that you may submit up to three (3) questions in advance of your class.


Documents to download

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Contact us for more details

Phone: (707) 476-4500