This two course program will prepare students to work as a Medical Office Receptionist. A student may choose to only complete the first course that focuses on the common practices of working as a receptionist in any setting. The second class provides the information and training needed to take the office skills into a medical setting. In order to receive a Certificate of Occupational Preparation for Medical Office Receptionist both classes are required.
First Class: Front Office Receptionist
Dates: April 5 – June 25, 2021
Days/Times: Mondays 4:00pm - 5:00pm
Instructor: Michele Schneider
Fee: $475. (This fee is only for the first class)
This course is designed to prepare students to work in the front office of a medical facility or similar setting. Basic computer skills, keyboarding and 10-key, office organization, and Microsoft Office programs will be taught alongside professional soft skills, such as: communication, collaboration, and critical thinking. Students will also learn skills beneficial for providing excellent service to all clients, exhibiting sensitivity and respect towards others with diverse backgrounds and cultures.
Second Class: Medical Office Receptionist
Completion of the Front Office Receptionist class is required to enroll in this final class in order to earn the Certificate of Occupational Preparation.
Dates: June 28 – July 30, 2021
Days/Times: Mondays 4:00pm - 5:00pm (Office hours will be announced)
Instructor: Dan Doble
Fee: $795. (This fee includes the first class)
This course is designed to prepare students to work in the front office of a medical clinic, private medical provider, hospital, or similar facility. It is designed to be accompanied by a front office business skills course. The course will provide information and training in medical language, terminology, and professional communication. It will educate students on medical law and ethics, confidentiality, medical office emergencies, safety, and Infection control. It will familiarize students with basic Anatomy and Physiology and functions of the various human body systems. Students will learn skills unique to serving and respecting medical patients/clients, of all genders, gender identification, and age, cultural, ethnic, and social background and to be aware of their particular needs. Students will be instructed on how to cope with the often intense demands and varied stressors of a busy medical office.