Coronavirus Announcements and Resources

College of the Redwoods will be suspending most face-to-face classes and providing remote instruction for the Summer and Fall 2020 Semesters.

Please find more specific updates below.

Updates to Spring 2020 College Policies Due to the COVID-19 Pandemic

If you find that you are struggling to keep up with your class assignments, or are facing time and technological hurdles, we are here to help you decide what your best options are moving forward. You do not necessarily need to drop your classes and lose all the work you have put into the semester thus far

First, talk to your instructors. They understand the challenges this semester holds and will be flexible and responsive to your individual circumstances. Your instructors want you to succeed, so please use them as a resource.

If you still need assistance, email ambassador@redwoods.edu to determine if any of the below grading options are appropriate to your circumstance and academic goals.

Please note that these changes are ONLY for the Spring 2020 semester

Financial Resources

Many students are dealing with emergency needs resulting from the COVID-19 crisis and the consequent economic downturn. The economic fallout from the crisis is likely to last months, if not years, and it is therefore crucial that students take action now to shore up their economic stability over the long term at the same time that they address emergent needs. 

Technology Resources

Wireless Service Access/Provider During Spring Semester

For the next 60 days, AT&T will not terminate service for any wireless, home phone, or broadband residential or small bus customer due to inability to pay.

They will also do the following:

  • Waive late payment fees.
  • Keep their public Wi-Fi hotspots open for any one who needs them.
  • The service will also be offering unlimited internet data and offer internet access for limited income households at $10 a month through the Access from AT&T program.

For more details, click HERE.

Verizon also took the pledge and is offering similar services:

  • The company will not terminate service to any residential or small business customers because of their inability to pay bills due to disruptions caused by the coronavirus.
  • Waiving late fees for those impacted by COVID-19
  • Tripling data allowance for Verizon Innovative Learning schools

For more information, click HERE.

Sprint has joined the Keep Americans Connected Pledge and is opening up their network to their customers and:

  • Won’t terminate service if customers are unable to pay due to coronavirus issues
  • Waive late fees caused by economic disturbances related to the coronavirus pandemic
  • By 3/17: Customers with international long-distance plans will get complimentary international calling rates from the U.S. to countries defined by the CDC as Level 3.
  • By 3/19: Customers with metered data plans will have unlimited data per month for 60 days at no extra cost
  • Customers will get an extra 20GB of mobile hotspot data per month for 60 days.
  • Coming soon: Customers with mobile hotspot-capable handsets without a hotspot will get 20GB per month for 60 days at no extra cost.

For more information, click HERE

The wireless provider already has a majority of customers with unlimited talk, text, and data, but they’re doubling down on their effort to keep their customers connected.

  • All current T-Mobile and Metro by T-Mobile customers who have data plans will have unlimited smartphone data, excluding roaming.
  • T-Mobile and Metro by T-Mobile customers will get an additional 20GB of mobile hotspots/tethering service for the next 60 days. The company says this feature will be coming soon.
  • Work with Lifeline partners to get customers extra free data up to 5GB per month over the next two months
  • Increase data allowance for free to schools and students for the next 60 days, which means at least 20GB of data per month for each participant

For more information, click HERE

Altice-Suddenlink is offering households with students in its service area that don’t currently have internet access free broadband for 60 days. At the end of the 60-day period, customers could elect to continue for $14.99 a month or disconnect.

Interested households can call (888) 633-0030 or visit https://www.alticeadvantageinternet.com/

Canvas Tutorials & Support

Free for Students - Office 365 Education

Office 365 Education is available for free to students who are currently attending CR. The service includes Office Online (Word, PowerPoint, Excel, and OneNote), 1TB of OneDrive storage, Yammer, and SharePoint sites. See:

https://products.office.com/en-US/student/office-in-education#FAQS

https://www.microsoft.com/en-us/education/products/office/default.aspx

News and Updates

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