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Only remote services are currently available.

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For form submission please use the eForms platform to submit forms to the financial aid office.


Student Services Building
Mon.-Thur. 9am-5pm
Fri. 9am-4:30pm

Del Norte
Mon.-Thur. 8am-5pm
Appointments Only.

Mon.-Thur. 8am-6pm
Appointments Encouraged.

Direct Loan Request Process


✅ Fall 2020/Spring 2021 Loan: Available
✅ Spring Only Loan: Available
✅ Fall Only Loan: Due Soon

NOTE: Fall Only Loans are for students who intend to be enrolled only in the Fall 2020 term. Spring Only Loans are for students who intend to be enrolled only in the Spring 2021 term. Fall/Spring Full Year Loans are for students who intend to be enrolled for both the Fall 2020 term and the Spring 2021 term. 


Full Year (F2020/S2021) Loans Due: April 23, 2021
Spring 2021 Semester Only Loans Due: April 23, 2021
Fall 2020 Semester Only Loans Due: November 27, 2020

Current Status: 

The 2020-2021 Loan Applications are being processed without delays. Standard processing time is 4-6 weeks.  



Completion of the 2020-21 Application for Federal Student Aid (FAFSA) and all additional requested documents is required in order to assess eligibility for a Direct Student Loan. Carefully review the loan request steps as outlined below (click on the links to access required forms or websites). The loan processing steps should be completed in the order presented, otherwise delays can occur with the loan disbursement.

Your responsibilities:

You are responsible for meeting applicable deadlines, reading all loan information and ensuring you have completed all required steps. Late or incomplete loan forms will not be processed and may be returned to you. This includes inaccurate or incomplete information submitted to financial aid office, or any other required forms submitted as part of the loan request process. This includes ensuring that you have completed the FAFSA application and all additional requested documents PRIOR to the Loan Request deadlines listed above.

Submission options:

  • Electronically via eForms 
    • How Do I Access and Submit the Loan Application?
      • Please refer to Section 2, Step 4.




Borrow only when absolutely necessary. Students who are planning to transfer should be aware that loans are generally the largest portion of a financial aid package at four year colleges. Consider your total educational debt before borrowing at College of the Redwoods.


Loan Interest Rates and Origination Fees:

Please access the document below for more information on student loan interest rates, origination fees, maximum amounts and examples of how origination fees are applied.



Student loan disbursements for first-time borrowers will be made no earlier than 30 days after the first day of the term. Please review our 2020-2021 Disbursement Schedule regarding disbursement dates and enrollment status dates. Students receive a loan award notification email that detailes their assigned loan disbursement dates, please monitor your student email for loan correspondences. All documentation such as an MPN and Entrance Loan Counseling must be on file by the enrollment status date that corresponds with the scheduled disbursement date, otherwise delays can occur with loan funds. All loans have a minimum of two disbursement dates if originated before the midterm of the semester. Loan refunds are provided to students through their BankMobile refund preference, Learn More Here.

Loan Enrollment Period Dates:

Your loan enrollment period is the period of time that you are eligible to receive loan funds during each academic year. The loan period for most students are the Fall and Spring semesters, the Fall semester only, or the Spring semester only. For students in non-standard length programs, such as the Police Academy or LVN program, the loan enrollment period will be specific to your program start and end dates.

  • Fall/Spring Loan Period Dates: 08/22/2020-05/14/2021
  • Fall Only Loan Period Dates: 08/22/2020-12/18/2020
  • Spring Only Loan Period Dates: 01/22/2021-05/14/2021


Loan appeal process:

Students who have reached a considerable amount of loan debt in relation to the federal loan limits, including the current requested amount and/or students who have previously defaulted on a student loan, may need to submit a direct loan appeal form. Students must submit a direct loan application first. If requested to submit a direct loan appeal form a student will be notified via student email with the link to that document.

Student Loans Can Be Declined/Reduced:

Financial Aid staff may use professional judgment to decline or reduce the loan requested for students at risk to default on a case-by-case basis per HEA Sec. 479(a)(c), 34 CFR 685.301(a)(8), DCL GEN-11-07. In the circumstances when professional judgement is used to deny a student loan, a written explanation will be provided. Denied Student loans are appealable to the Dean of Enrollment Services.


Your Loan Servicer:

  • For First time loan borrowers, you will be assigned a loan servicer once your student loan disburses. Your loan servicer assignment is made by the Department of Education. The Department of Education will communicate to you, who your loan servicer is. Once you are assigned your loan servicer, please go to their website to create an account and amange your student loan. Payments will be scheduled and handled by your loan servicer. College of the Redwoods cannot take payment for your student loan and cannot provide your student loan account number, you must go through your assigned loan servicer. 
  • For returning loan borrowers, you have already been assigned a loan servicer and will need to know who your loan servicer is in order to submit a loan application. If you do not know who your loan servicer is, please review these instructions - How to Find your Loan Servicers Information


The following are resources to answering required questions on your Loan Change Forms and Loan Appeal Forms, these resources can also be found on the forms.

  • We highly recommend you complete a personal budget/worksheet to review your current debt level and understand how you are spending your money. Loans are fairly easy to get, but difficult to repay. We want to be sure you are well-informed so you only take out loans if absolutely necessary. This will help you figure out the appropriate amount you need to borrow.
  • For students with prior student loan debt, please visit and use your FSA ID and Password to login. You will be able to obtain your prior loan debt and the name of your loan servicer(s). Accurate information about your prior loan debt and who your loan servicer(s) are required on loan change forms & loan appeals and should be known prior to submitting your loan change.
  • Please use the loan payment calculator to calculate your estimated loan payments, the loan amount should include your prior loan debt and the new amount you are requesting if you are a previous borrower.



If you have any questions about the loan application process or repaying your loans, you can call our Financial Aid Office at 707-476-4182 | Financial Literacy Advisor at 707-476-4183 or by student email at: | Appointments can be booked online using the below appointment card.


If you have questions about the loan process, need submission assistance or need help with understanding your prior loan debt, please contact the financial literacy advisor at 707-476-4183 or email: |




Delays can occur if the student does not complete the steps in the order presented, Steps 1-3 should be completed first before a student submits a loan request as outlined in Step 4.

Step 1: Complete the 2020/21 FAFSA application process.
  • Submit any follow-up documents that are requested by the financial aid office. You will receive a student email notice when your Financial Aid file review is complete.
  • Haven't submitted a FAFSA? Apply here:
  • Note: The email subject heading will be: Financial Aid Award Notification or Financial Aid Eligibility Notification.
Step 2: Submit a Loan Agreement (Master Promissory Note)
  • Complete online at
  • Make sure the MPN is for a Subsidized/Unsubsidized Loan for Undergraduates
  • Only needs to be submitted once, unless your MPN has expired (good for 10 years).
    • Announcement: Starting the 2021-2022 academic year, students will need to resubmit a "Annual Student Loan Acknowledgment" each year.
  • Additional Information about completing the MPN process can be found: HERE
  • Note: If you completed an MPN at a previous institution you will need to login to and resubmit the MPN to College of the Redwoods. (Directions)
Step 3: Complete Entrance Counseling
  • Complete session online at
  • Only needs to be completed once.
  • Additional Information about completing the Loan Counseling process can be found: HERE
  • Note: If you completed entrance counseling at a previous institution you will need to login to and resend your completed entrance counseling to College of the Redwoods by using the "Notify Additional School" function. (Directions)
Step 4:  Submit Loan Application
  •  How to use and login to eForms
    • ​Review the eForm Tutorial for login instructions and navigating eForms: View Tutorial
      • tip: to log into eForms, you must use the Google sign in button on the bottom of the sign in page, then use your student email login information. 
      • If you do not have access to your student email, please contact the IT Help Desk to recover your student email: 707-476-4160
  • ​​The Loan Application eForm
    • Access the Loan Application eForm (Click Here)
      • Academic Year must be 2020-21
      • If the eForm is not accessible, please email us at:, please send a screenshot of what your seeing if possible. We have alternative options for students who are unable to access the eForm due to technical issues with the system. 
      • If eForm is submitted with incorrect information, it will be returned to the student. An automated email will be sent to your student email and the form will be placed in your eForm inbox. If you have been requested to update your eForm, you will need to log back into eForms and fix the form. Please check your junk/spam folder. 



Financial Aid Staff will review your Direct Loan application to determine your eligibility. The loan certification process may take 4-6 weeks, or longer depending on when you submit your request and if you have completed all required steps as outlined in Section 1 and 2 of this page. If you have any questions about your loan request, want to make a change to your original request (unless already awarded loans, please use loan change form below), or need to make an appointment to talk with the Financial Literacy Specialist, please call (707) 476-4183 or email

All notifications regarding a students loan will be sent to the students email account ( Once we review the submitted loan application, students will receive a confirmation email. If there is an error on the loan application, the student will receive an email from etrieve eForms with a comment from staff and a link to access the returned loan application for correcting/resubmitting. The student will receive a second notification email letting them know their student loan has moved to the next stages in processing and reminds students to make sure they have submitted an MPN and Entrance Loan Counseling. Once the student loan(s) have been processed/awarded, the student will be notified via their student email and provided the scheduled disbursement dates and instructions for accessing the electronic award letter on myFinAid. The myFinAid award letter will provide the loan amounts, loan types and the semesters awarded - students should refer to their award notification email for their scheduled disbrusement dates. 

No earlier than 30 days before or no later than 30 days after the loan disbursement, students will receive a additional notification through their email account detailing the disbursement date, estimated amount of disbursement, and the students right to cancel the loan disbursement. Student loans disburse to the student through their refund preference that they setup through BankMobile at Students may sign up for email and/or text notifications through BankMobile for alerts regarding their refund status if scheduled to receive a disbursement.

Students are required to complete Exit Loan Counseling BEFORE they graduate, withdraw, or drop below 6 units. Students will receive an email towards the end of each semester about completing exit loan counseling to both their personal and student email. For students who do not have a personal email on file, they will receive exit loan counseling documents in the mail. To complete Exit Loan Counseling please go to: You will need to log in with your FSA ID and Password and then select "complete exit counseling."

Options to Complete Exit Loan Counseling:

  • Online at, you will need to use your FSA ID and Password
  • In Person, workshops are available at the end of the semester
  • Via US Mail, you will need to request the paper work and mail back a form to CR

For students who have submitted a loan application and have been awarded a student loan, they can submit to have a loan changed or canceled. Forms are available through our eForms platform, please see the tutorial for login instructions.

  • Loan Change Form
    • Students can submit a loan change form to increase or decrease their student loan amount. Loan change processing can take 2-4 weeks to process, do not submit multiple loan change forms as it will delay the processing as the multiple submissions will need to be sorted. If you submitted a loan change form but made a mistake, please contact Financial Aid.
  • Cancellation Form
    • Students can submit a financial aid cancellation form and indicate what terms and what award they would like to cancel. Only undisbursed loan funds can be cancelled, if your loan has disbursed and you wish to return the funds, please return your funds to your assigned loan servicer. Don't know who your loan servicer is? Please log into or contact the financial aid office.k



 Reviewed the entire webpage? Still have questions or concerns? Please email: or Call: 707-476-4183

  2019 College of the Redwoods