Build confidence in your care.

Instructor: Heather Payne RN, DNP

Location: Del Norte CR Campus, Crescent City, DN1-DN2 Skills Lab

Authorized course sessions intended for existing licensed CNAs/HSAs to earn Continuing Education Units (CEUs) and improve career skills.

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CNA/HHA Skills Intensive — Day 1
This 8-hour course strengthens foundational skills through hands-on practice in infection control, PPE, vital signs, documentation, and communication. Scenarios reinforce safety and emergency preparedness.

CNA/HHA Skills Intensive — Day 2
This 4-hour course covers personal and catheter care, safe transfers, positioning, range-of-motion exercises, feeding and dressing assistance, communication, and protection of client rights and dignity.

Pressure Ulcer Prevention
This 4-hour course covers risk factors, early skin changes, positioning, pressure relief, and appropriate documentation and reporting to help prevent pressure injuries.

Environmental Safety & Fall Prevention Measures
This 4-hour course covers environmental hazards, fall risks, safe transfers and ambulation, and appropriate responses, reporting, and documentation after falls or near-falls.

Diabetes Care Management for CNA/HHA
This 4-hour course covers diabetes care support within the CNA/HHA role, signs of low and high blood sugar, emergency response, documentation, and timely team communication.

Alzheimer’s Dementia
This 4-hour course explores person-centered dementia care, including communication, behavioral changes, safety, personal care, caregiver stress, and legal and ethical responsibilities.

Conflict Resolution in Healthcare Settings for CNA and Home Health Aides
This 4-hour course uses practical scenarios to build communication, listening, de-escalation, and problem-solving skills with patients, families, and coworkers, including when to seek assistance.

Professional Burnout Prevention and Self-Care for CNAs and Home Health Aides
This 4-hour course explores burnout, compassion fatigue, stress management, healthy boundaries, self-care, and workplace support to strengthen personal well-being and professional practice.

Patient Rights & Confidentiality
This 2-hour course reviews patient dignity, choice, privacy, HIPAA principles, professional boundaries, and appropriate handling and reporting of confidentiality concerns.

Pain Management
This 2-hour course covers recognizing and reporting pain, comfort measures within the care plan, and accurate documentation while working within the CNA/HHA role.

Management of Tubes (Feeding Tubes, NGT, Drains)
This 4-hour course covers observation, routine care, infection prevention, device safety, and prompt reporting for common tubes and drains, within scope, care plans, and facility policies.

Vital Signs
This 4-hour refresher uses hands-on practice to strengthen measurement techniques, equipment use, infection prevention, documentation, and recognition and reporting of abnormal findings.